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Independent Community Care Management (ICCM) specialises in supporting people with complex conditions - at home, throughout the United Kingdom.
Our aim is to enable people to regain control of their lives following a major healthcare event. This is achieved by focusing on specific conditions and providing professional, responsive support networks.
ICCM is not an agency – this does not fit with our ethos and approach. All staff are employed, in order for ICCM to deliver a quality assured, person-centred service. This service is characterised by:
Many of ICCM's clients have complex conditions. They require ICCM carers to be skilled in advanced care or nursing techniques. As a consequence, ICCM is dual registered with the Commission for Social Care Inspection (CSCI), as a Nursing Agency and a Domiciliary Agency. For an insight into ICCM's performance, please see the CSCI website for our inspection reports.
CCM supports people who have undergone, or are undergoing, a major trauma in their life.
This care primarily focuses on people who have had a problem with their central nervous system – neurological conditions. These include:
ICCM Service Areas
National Service Framework
Individuals with complex needs, and long-term community rehabilitation, require diverse professional input and guidance. ICCM adopts a Case Management approach since it allows a responsible individual, the Case Manager, to channel the most appropriate input for the benefit of each client. They are supported by a range of ICCM professionals, including -
Clients, their families and ICCM carers are trained and guided by these professionals.
People who have had an acquired or traumatic brain injury can positively rebuild their lives, with professional guidance and skilled support.
The ICCM Acquired Brain Injury Service (ABI) has dedicated support in the fields of:
ICCM's Case Management approach channels the appropriate input to respond to each person's needs.
Specialist carer training and mentoring ensures the delivery of support tailored to each individual.
Professional staff use regular reviews and formal assessments to measure the success of the support and development programmes. Plans are adjusted to the changing needs of the client.
ICCM's spinal injury service puts the recommended person centred approach foremost. It starts with a full, individual assessment of the client's needs by an ICCM Case Manager, with experience in spinal cord injury support and rehabilitation.
From this point, the Case Manager is responsible for coordinating the input from all relevant parties and constructing the care plan, in agreement with the client.
Characteristics of ICCM's spinal cord injury service :
Delivering Definitive Standards of Care -
For greater definition in the provision of Spinal Cord Injury services at home, and the standards required, ICCM has worked with commissioners to develop a detailed service specification.
ICCM's physical disabilities service focuses upon supporting people with degenerative neurological conditions, at home, such as:
ICCM's approach to care at home has always been Person - Centred. This is evident from the start of our involvement with a new individual&58;
An ICCM Case Manager, with experience in degenerative neurological conditions, manages the support programme.
All care teams within our Physical Disability service receive training aligned to their client's needs. Advanced care skills are developed (e.g. gastrostomy feeding, tracheostomy management, skin care).
ICCM clients lead fulfilling lives, which can be achieved with the right plans and support from:
Care plans are reviewed and adjusted to include more purposeful and beneficial activities.
Palliative care in the community aims to provide relief from suffering and improve the quality of life for both terminally ill individuals and their families.
ICCM's ethos acknowledges that suffering is more than physical distress and terminally ill individuals require a combination of physical, psychological, social and spiritual care.
ICCM's specialist Palliative Care Teams, consisting of a Specialist Palliative Care Nurse, Team Facilitator, Senior Carer and Home Care Workers, take this holistic approach.
ICCM fully believes that :
In order to provide this sensitive, responsive support ICCM recruits, develops & assesses carers in-line with acknowledged levels of competency:
The quality of care and support service users receive is totally dependent upon the skills of their carers. Health and social care training needs to be structured to deliver specific, practical training tailored to the needs of the individual client group.
That is why ICCM set up ICCM Training Limited , in 2003. ICCM Training was initially created to enhance and maintain the knowledge, care skills, practice of ICCM's own care staff but has expanded to provide training to both local and national care companies.
ICCM Training delivers mandatory and specialist training, with a strong emphasis on practical techniques and support. Not just a theoretical education but also the delivery of proven, good-practice care techniques.
Courses are designed to comply with provider registration standards for the Commission for Social Care Inspection. They also contribute towards individual support worker, and manager, National Vocational Qualification (NVQ) requirements.
ICCM training courses can be tailored to the needs of individual care organisations, or groups of care workers.
Mandatory courses are based upon the requirements of the Commission for Social Care Inspection, and the fundamental needs of local authorities. In addition, ICCM Training has also included a limited number of courses which it believes are essential training requirements for care staff.
Specialist Training courses are for advanced care skills and usually related to the health and care needs of individual clients.
ICCM Training programmes are designed for the following staff and their managers :
By Post: Independent Community Care Management Limited
ICCM House
2 Swallow Court
Kettering Parkway West
Kettering Venture Park
KETTERING
NN15 6XX
By Telephone: 01536 525220
By Fax: 01536 513113
By email: info@iccmcares.co.uk
Copyrights 2006 ICCM Cares Limited
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